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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daphne Montgomery

November 16, 2024

5  out of  5
rating by Daphne Montgomery
"Sarah Laird just helped us move our auto and house insurance from another insurance company we had used for over 25 years. She is super easy to talk to and saved us a ton of money. She is very knowledgeable, friendly, and was able to answer all our questions."
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Madison Rux

November 16, 2024

5  out of  5
rating by Madison Rux
"Loved Kelly! She helped in finding the best choice for me, going over different options and was very kind through everything. Definitely recommend, thank you Kelly!"
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Tyler Mcleod

November 15, 2024

5  out of  5
rating by Tyler Mcleod
"Very nice and helpful staff. If they don’t answer the phone, they will call back very soon. Great communication and everyone is very informative."
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TheJimReaper

November 11, 2024

5  out of  5
rating by TheJimReaper
"Marcy is a very knowledgeable agent with a very good safe driver policy that will definitely lower your premiums and I highly recommend it"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Haley Crane

November 1, 2024

5  out of  5
rating by Haley Crane
"Sarah helped us out getting our house and car insurance swapped from another insurance provider with lower rates and more coverage. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michaela

October 24, 2024

5  out of  5
rating by Michaela
"Awesome team!! Super friendly and very efficient! I 10/10 recommend!!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Sarah Bates

October 22, 2024

5  out of  5
rating by Sarah Bates
"Marcy was great she was very helpful and patient with me. She also got me the best quote!!!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Jennifer Gill

October 22, 2024

5  out of  5
rating by Jennifer Gill
"Very helpful, with excellent follow through. Highly recommend Marcy is wonderful."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Tammy Johnson

October 3, 2024

5  out of  5
rating by Tammy Johnson
"Great office! I am fortunate to work this this crew and they definitely care about the customers."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Albert Singletary

October 2, 2024

5  out of  5
rating by Albert Singletary
"We have had the pleasure for over 25 years to allow State Farm of Brookhaven (Samantha Alberson, agent) to supply our home, auto, peronal articles, and umbrella insurance needs. We Trust them completely to care for and protect us and they do it in a professional yet personal way. Specifically, we have known Sarah Laird this entire tenure and she is capable, friendly, caring, professional, and dependable. We are grateful for her. Albert and Laurie"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Mel Iasigi

September 30, 2024

5  out of  5
rating by Mel Iasigi
"I've known Sarah for a good number of years. She's not only a fine person and friend but a great agent. She's very knowledgeable and a huge asset to State Farm!!!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Gregory Patterson

September 27, 2024

5  out of  5
rating by Gregory Patterson
"Kelly Hundhausen was very professional and explained everything I asked in detail. She was friendly and very helpful in my needs for insurance. I would definitely use her if you are looking for insurance."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Brennan Nations

September 18, 2024

5  out of  5
rating by Brennan Nations
"Very helpful and very easy to deal!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Adam Wallace

September 17, 2024

5  out of  5
rating by Adam Wallace
"Awesome and friendly service."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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LaVarshia Pittman

September 6, 2024

5  out of  5
rating by LaVarshia Pittman
"Kelly Hundhausen was amazing with helping us make a change after 20 years with our previous insurance carrier. Although we had talked about switching insurance carriers for years, like most people we had not made the leap because of “loyalty” and “familiarity”. You know “that thing that you know is better than that thing that you don’t know”. However after we made our minds up to make the change, Kelly took the time to answer all of our questions, provided a competitive quote, and made the transition to State Farm seamless. Thank you to Kelly and the State Farm team!!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Geoffrey James

September 6, 2024

5  out of  5
rating by Geoffrey James
"Sarah has been my agent for a few years now. She, and her team, has always been very professional, friendly and helpful any time I’ve had a question or needed something. Sarah is great at reminding me about important dates and information even when I have forgotten about it! She always emails/calls me back when she says she will, she explains everything and makes it easily understandable (which really helps when I try to tell my wife about everything after), and she genuinely tries to help me get the most coverage for the least expense. Sarah and her team really are like a good neighbor, I can’t help but imagine them all wearing red and khaki… Anyway, thanks Sarah!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Ke Ann

September 3, 2024

5  out of  5
rating by Ke Ann
"Marcy was great and very patient with me! She helped me find the best bundle for.! Definitely Recommend 😊"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Kim Muller

September 3, 2024

5  out of  5
rating by Kim Muller
"I had an issue with one of my vehicle policies and Sarah Laird was very nice and friendly and looked into the situation for me. She got back to me like she said she would in a timely manner. She resolved the issue. She was a pleasure to work with. Thank you Sarah"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Mark McElveen

August 28, 2024

5  out of  5
rating by Mark McElveen
"Jolie, and all in the office are great. They treat you like family."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Barrett Simpson

August 22, 2024

5  out of  5
rating by Barrett Simpson
"Sarah is awesome. She has taken care of me from the first day and had done everything she can to help me out. Even when my truck got totaled out I have had nothing but excellent service from State Farm. Cannot recommend Sarah and State Farm enough!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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LaTasha Taplin

August 21, 2024

5  out of  5
rating by LaTasha Taplin
"Been a pleasure with Samantha Albertson ( Marcy) helping me with choosing plans that best fits me."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Cathie Barrilleaux

August 16, 2024

5  out of  5
rating by Cathie Barrilleaux
"Sarah is awesome! She took time to answer all my questions in such a friendly way. I could just hear the smile in her voice. Her caring attitude and attention to detail sold me on adding my cars to the State Farm family. Thanks for all your help, Sarah!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Donna Granger

August 13, 2024

5  out of  5
rating by Donna Granger
"Marcy was very friendly each time I spoke with her and saved me enough money I changed companies. I really appreciated the time she took to get me what I needed done in a timely manner."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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DustyDraco 76

August 12, 2024

5  out of  5
rating by DustyDraco 76
"I always feel like I'm talking to family when I call or stop by. The staff is friendly and will answer any questions you have in full details."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Kimi Etheridge

August 9, 2024

5  out of  5
rating by Kimi Etheridge
"Marcy R. Ball is amazing! I had been with another company for years and due to rate increases I had to search for a new insurance. Marcy was the first person I spoke with and I knew then I didn’t need to search anymore!! She takes into consideration your situation, budget, and what you need for coverage and makes it happen! She just gives you a comfort you don’t see much of anymore💕!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"